{"id":26,"date":"2025-04-28T06:29:04","date_gmt":"2025-04-28T06:29:04","guid":{"rendered":"https:\/\/stay-guide.com\/index.php\/case\/sample-case_study4\/"},"modified":"2026-07-02T01:16:26","modified_gmt":"2026-07-02T01:16:26","slug":"sample-case_study4","status":"publish","type":"case_study","link":"https:\/\/stay-guide.com\/en\/case\/sample-case_study4\/","title":{"rendered":"Fully Automate Check-in Instructions and Significantly Reduce Response Time!"},"content":{"rendered":"<style>\n.stay-case-page{\n  font-family:\"Noto Sans JP\", Arial, sans-serif;\n  color:#253238;\n  background:#ffffff;\n  line-height:1.9;\n  padding:0;\n  box-sizing:border-box;\n}\n\n.stay-case-page *{\n  box-sizing:border-box;\n}\n\n.stay-case-container{\n  width:100%;\n  max-width:1180px;\n  margin:0 auto;\n  padding:0 0 80px;\n}\n\n\/* =========================\n   TIMELINE\n========================= *\/\n.stay-case-timeline{\n  position:relative;\n  padding-left:34px;\n}\n\n.stay-case-timeline:before{\n  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!important;\n  background:#ffffff;\n  border:1px solid #29c3cc;\n}\n\n\/* hover *\/\n.cta-btn:hover{\n  background:#f3feff;\n  transform:translateY(-2px);\n}\n\n\/* \u70b9\u51fb\u4e0b\u5212\u7ebf *\/\n.cta-btn:active,\n.cta-btn:focus{\n  text-decoration:underline;\n  text-underline-offset:4px;\n}\n\n\/* =========================\n   QUOTE BLOCK\n========================= *\/\n.stay-case-quote{\n  position:relative;\n  background:linear-gradient(135deg,#17aeb9 0%,#35d1d8 100%);\n  color:#fff;\n  border-radius:12px;\n  padding:42px 40px;\n  margin-bottom:28px;\n}\n\n.stay-case-quote h2{\n  margin:0 0 22px;\n  font-size:24px;\n  font-weight:600;\n  color:#fff;\n}\n\n.stay-case-quote p{\n  margin:0 0 16px;\n  font-size:15px;\n  font-weight:400;\n  line-height:2;\n}\n\n\/* =========================\n   FINAL BLOCK\n========================= *\/\n.stay-case-final{\n  background:#fbfeff;\n  border:1px solid #dceff2;\n  border-radius:12px;\n  padding:40px;\n  margin-bottom:28px;\n}\n\n.stay-case-final p{\n  margin:0 0 16px;\n  font-size:15px;\n  font-weight:400;\n  line-height:2;\n}\n\n\/* =========================\n   HOST\n========================= *\/\n.stay-case-host{\n  background:#fff;\n  border:1px solid #e3eef0;\n  border-radius:12px;\n  padding:28px 34px;\n  font-size:15px;\n  line-height:2;\n}\n\n\/* =========================\n   MOBILE\n========================= *\/\n@media(max-width:768px){\n  .stay-case-container{\n    padding:0 16px 60px;\n  }\n\n  .stay-case-section,\n  .stay-case-quote,\n  .stay-case-final{\n    padding:28px 22px;\n    border-radius:10px;\n  }\n\n  .stay-case-section h2,\n  .stay-case-quote h2{\n    font-size:21px;\n  }\n\n  .stay-case-result{\n    grid-template-columns:1fr;\n  }\n\n  .cta-btn-row{\n    flex-direction:column;\n  }\n}\n<\/style>\n\n<section class=\"stay-case-page\">\n  <div class=\"stay-case-container\">\n\n    <div class=\"stay-case-timeline\">\n\n      <div class=\"stay-case-section\">\n        <h2>\u25a0 Challenges Before Implementation<\/h2>\n\n        <p class=\"translation-block\">Mr. Akiyama, who operated vacation rentals in Osaka City,<br>\nfaced the following challenges in his day-to-day operations.<\/p>\n\n        <div class=\"stay-case-list\">\n          <p>\u30fbFrequent Inquiries About Check-in Procedures<\/p>\n          <p>\u30fbResponding to Guest Inquiries in English Took a Significant Amount of Time<\/p>\n          <p>\u30fbGuest Support Was Required Even Late at Night or While Traveling<\/p>\n          <p>\u30fbHad to Answer the Same Questions Repeatedly<\/p>\n        <\/div>\n\n        <p>\ud83d\udc49 Check-in-related inquiries were the most frequent and placed the greatest burden on daily operations.<\/p>\n      <\/div>\n\n      <div class=\"stay-case-section\">\n        <h2>\u25a0 Implementation Details<\/h2>\n\n        <p>Akiyama implemented Stay Guide\uff0c<\/p>\n\n        <p>\ud83d\udc49 Fully Automated Check-in Instructions<\/p>\n\n        <p>Specifically:<\/p>\n\n        <div class=\"stay-case-list\">\n          <p>\u30fbProvide Multilingual Check-in Instructions Before Arrival<\/p>\n          <p>\u30fbExplain How to Use the Smart Lock with Video Guides<\/p>\n          <p>\u30fbProvide Photo Guides Showing How to Enter the Building<\/p>\n          <p>\u30fbAccess Information On-site Anytime via QR Code<\/p>\n        <\/div>\n\n        <p>\ud83d\udc49 Build a System Where Guests Can Find Answers Without Asking<\/p>\n      <\/div>\n\n      <div class=\"stay-case-section\">\n        <h2>\u25a0 Results After Implementation<\/h2>\n\n        <p class=\"translation-block\">After implementation, the biggest change was:\n\ud83d\udc49 Both the number and nature of guest inquiries improved significantly.<\/p>\n\n        <p>\u25a0 Changes in Guest Inquiry Volume<\/p>\n\n        <div class=\"stay-case-list\">\n          <p>\u30fbCheck-in-Related Inquiries<\/p>\n          <p>\ud83d\udc49 Reduced to Almost Zero<\/p>\n        <\/div>\n\n        <p>\u25a0 Response Time<\/p>\n\n        <div class=\"stay-case-list\">\n          <p>\u30fbSignificantly Reduced<\/p>\n          <p>\u30fbAlmost No Late-Night Support Required<\/p>\n          <p>\ud83d\udc49 Significantly Reduced Operational Workload<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"stay-case-section\">\n        <h2>\u25a0 Additional Benefits Achieved<\/h2>\n\n        <div class=\"stay-case-list\">\n          <p>\u2460 Reduced Stress in Supporting International Guests<\/p>\n          <p>\ud83d\udc49 With the Multilingual Guide<\/p>\n          <p>\ud83d\udc49 Reduced the Burden of English Communication<\/p>\n        <\/div>\n\n        <div class=\"stay-case-list\">\n          <p>\u2461 Improved Guest Satisfaction<\/p>\n          <p>\ud83d\udc49 \u201cEasy to Understand\u201d and \u201cSmooth Experience\u201d<\/p>\n          <p>\ud83d\udc49 Guest Reviews Also Improved<\/p>\n        <\/div>\n\n        <div class=\"stay-case-list\">\n          <p>\u2462 Improve operational efficiency<\/p>\n          <p>\ud83d\udc49 No Longer Need to Answer the Same Questions Repeatedly<\/p>\n          <p>\ud83d\udc49 More Time for Other Business Operations<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"stay-case-section\">\n        <h2>\u25a0 Akiyama's Testimonial<\/h2>\n\n        <div class=\"stay-case-list\">\n          <p>\ud83d\udc49 \"I used to spend so much time handling guest check-ins,\"<\/p>\n          <p>\"After implementing Stay Guide, I hardly need to handle check-ins anymore.\"<\/p>\n        <\/div>\n\n        <div class=\"stay-case-list\">\n          <p class=\"translation-block\">\ud83d\udc49 \"Handling international guests has become much easier,and the stress of daily operations has been greatly reduced.\"<\/p>\n        <\/div>\n      <\/div>\n\n      <div class=\"stay-case-section\">\n        <h2>\u25a0Keys to Success<\/h2>\n\n        <div class=\"stay-case-list\">\n          <p>\ud83d\udc49 \"Creating a system that provides all the necessary information before guests arrive made the biggest difference.\"<\/p>\n          <p>\u30fbMultilingual Support<\/p>\n          <p>\u30fbVideo Guides<\/p>\n          <p>\u30fbQR Code Integration<\/p>\n        <\/div>\n\n        <p>\ud83d\udc49 Move Toward Staff-Independent Operations<\/p>\n      <\/div>\n\n      <div class=\"stay-case-section\">\n        <h2>\u25a0 Conclusion<\/h2>\n\n        <p class=\"translation-block\">Handling guest check-ins is<br>\n\n\ud83d\udc49 one of the most time-consuming tasks in vacation rental operations.<br>\n\nHowever,<br>\n\n\ud83d\udc49 with the right system in place, it can be almost fully automated.<br>\n\nMr. Akiyama's case demonstrates<br>\n\n\ud83d\udc49 a proven success model that any vacation rental host can replicate.<\/p>\n      <\/div>\n\n    <\/div>\n\n    <div class=\"stay-case-quote\">\n      <h2>\u25a0 Get Started Now<\/h2>\n\n      <p class=\"translation-block\">\n      With Stay Guide,<br>\n\ud83d\udc49 Multilingual Web Guide<br>\n\ud83d\udc49 Self Check-in<br>\n\ud83d\udc49 IoT Digital Signage<br>\n\ud83d\udc49 VOIP Phone Support<br>\nwork together as one solution,<br>\n\ud83d\udc49 reducing guest inquiries and automating daily operations.\n      <\/p>\n\n<div class=\"cta-btn-row\">\n\n  <a href=\"#\" class=\"cta-btn\">\n    \ud83d\udc49 Want to Reduce Check-in Work? Click Here\n  <\/a>\n\n  <a href=\"https:\/\/stay-guide.com\/en\/case\/sample-case-study6\/\" class=\"cta-btn\">\n    View the Free Stay Guide Demo\n  <\/a>\n\n<\/div>\n\n  <\/div>\n<\/div><\/section>\n\n\n<div class='case_study_info_wrap'>\n<div class='case_study_info'>\n<dl>\n<dt>Business <br>Overview<\/dt>\n<dd>Vacation Rental Management in Osaka (Multiple Units)<\/dd>\n<dt>Plan<\/dt>\n<dd>Standard<\/dd>\n<dt>Plan Start Date<\/dt>\n<dd>July 2025<\/dd>\n<dt>Implementation Results<\/dt>\n<dd>Significantly Reduced Guest Inquiries \u00b7 Fully Automated Check-in<\/dd>\n<dt>Website<\/dt>\n<dd><a href=\"https:\/\/stay-guide.com\/en\/\" target=\"_blank\" rel=\"noopener\">https:\/\/stay-guide.com\/<\/a><\/dd>\n<\/dl>\n<\/div>\n<\/div>","protected":false},"featured_media":300,"template":"","case_study_category":[5],"class_list":["post-26","case_study","type-case_study","status-publish","has-post-thumbnail","hentry","case_study_category-case_study_category1"],"_links":{"self":[{"href":"https:\/\/stay-guide.com\/en\/wp-json\/wp\/v2\/case_study\/26","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stay-guide.com\/en\/wp-json\/wp\/v2\/case_study"}],"about":[{"href":"https:\/\/stay-guide.com\/en\/wp-json\/wp\/v2\/types\/case_study"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/stay-guide.com\/en\/wp-json\/wp\/v2\/media\/300"}],"wp:attachment":[{"href":"https:\/\/stay-guide.com\/en\/wp-json\/wp\/v2\/media?parent=26"}],"wp:term":[{"taxonomy":"case_study_category","embeddable":true,"href":"https:\/\/stay-guide.com\/en\/wp-json\/wp\/v2\/case_study_category?post=26"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}