With Stay Guide,
👉 Multilingual guides that help prevent problems before they happen
👉 Self check-in support
👉 Instant access via QR code
work together to help stabilize vacation rental operations.
Article 1 (Definition of Personal Information)
For the purposes of this Privacy Policy, "Personal Information" refers to any information that can identify a specific individual,
including, but not limited to, name, email address, telephone number, IP address, and device information.
Article 2 (Methods of Collecting Personal Information)
We collect personal information through the following methods:
• Information submitted via contact forms
• Requests for materials and service applications
• Access information generated during the use of our services
• Information collected through cookies and similar technologies
Article 3 (Purpose of Use)
The personal information we collect will be used for the following purposes:
• Providing and operating our services
• Responding to inquiries
• Sending requested materials and service-related information
• Improving our services and conducting data analysis
• Preventing fraud and unauthorized use
• Complying with applicable laws and regulations
Article 4 (Disclosure of Personal Information to Third Parties)
We will not disclose personal information to any third party except in the following circumstances:
• With the individual's consent
• When required by applicable laws and regulations
• When necessary to protect the life, health, or property of an individual
• When disclosure is necessary within the scope required for outsourced business operations
Article 5 (Outsourcing of Business Operations)
In providing our services,
we may outsource certain operations to third-party service providers, such as hosting providers and payment processors.
In such cases, we will exercise appropriate management and supervision over those service providers.
Article 6 (Use of Cookies and Similar Technologies)
To enhance user convenience and analyze service usage,
this Service may use cookies and similar technologies.
Users may disable cookies through their browser settings;
however, doing so may prevent certain features of the Service from functioning properly.
Article 7 (Analytics Tools)
This Service may use website analytics tools such as Google Analytics.
The data collected through these tools is anonymized
and cannot be used to identify any specific individual.
Article 8 (Management of Personal Information)
We implement appropriate security measures
to prevent the leakage, loss, unauthorized alteration, or other misuse of personal information.
Article 9 (Access, Correction, and Deletion of Personal Information)
If an individual requests access to, correction of, or deletion of their personal information,
we will respond appropriately after verifying the individual's identity.
Article 10 (Personal Information of Minors)
If a minor provides personal information,
the consent of a parent or legal guardian is required.
Article 11 (International Data Transfers)
This Service may use overseas servers or third-party services, such as cloud hosting or payment service providers.
In such cases, personal data will be processed only after appropriate safeguards have been implemented to ensure its protection.
Article 12 (Changes to the Privacy Policy)
The contents of this Privacy Policy may be changed as necessary.
Any changes will be published on this page.
Article 13 (Contact Information)
If you have any questions regarding personal information, please contact us using the information below.
MOTO SMART Inc.
3-20-1 Motoasakusa, Taito City, Tokyo 111-0041, Japan
Email:bnb@moto-smart.co.jp
