Make Your Vacation Rental Operations Easier and Smarter.
Are You Tired of Handling Guest Inquiries and Support?
Language barriers with international guests, late-night inquiries, and pre-arrival guest communications...
Most of these issues can be prevented with clear information provided in advance.
We began operating vacation rentals and lodging facilities two years ago. In the early stages, we repeatedly received the same questions from guests and spent a significant amount of time every day responding to inquiries about directions, check-in procedures, and how to use electrical appliances and facility equipment.
To provide guests with a more convenient experience, we developed and implemented the Stay Guide web guide page ourselves. As a result, our operations changed dramatically.
・Guest Inquiries Reduced Significantly
・Implemented 24-Hour Self Check-In Through Smart Lock Integration
・Provide Clear and Easy-to-Understand Instructions Through Video Guides
・Accessible Anytime on a Smartphone, Helping Eliminate Pre-Check-In Concerns and Uncertainty
・Multilingual Support for Travelers from Around the World
We currently support multiple languages, including English, Japanese, Chinese, Korean, French, Spanish, and Portuguese.
We are now able to support more than 80% of travelers worldwide.
👉Paper-Based Multilingual Guidebook
Usage Rate: Only Around 2%
In addition, through our own accommodation brand, Moto Sakura, we have achieved highly efficient operations with a small team while significantly reducing guest inquiries. As a result, we have maintained a perfect ★5.0 Airbnb Superhost rating for two consecutive years.
Reference Guide Page:https://stay-guide.com/motosakura/
