Improve Review Ratings and Increase Booking Rates!

Success Story: Fukuoka Vacation Rental / Operator Mr. Yoshinaga

👉 Increase Repeat Guests Through Higher Guest Satisfaction

Challenges Before Implementation

Mr. Yoshinaga, who operated a vacation rental in the Fukuoka area,
faced the following challenges with guest acquisition and reviews.

・Guest Review Ratings Had Stagnated

・Responding to Guest Inquiries Took a Significant Amount of Time

・Check-in Procedures and Facility Instructions Were Difficult to Understand

・Satisfaction Among International Guests Was Inconsistent

Why We Chose Stay Guide

👉 "We wanted to improve our guest reviews."
👉 "We wanted to increase our booking rate."
To achieve these goals, we implemented Stay Guide.

Implementation Details

By using Stay Guide,
we built an operational system focused on enhancing the guest experience.
Specifically:

・Provide Clear Check-in Instructions Before Arrival

・Support International Guests with Multilingual Assistance

・Explain How to Use the Facilities with Video Guides

・Provide a Guide to Nearby Information

👉 Create a Guest Experience Where No One Gets Lost or Confused

Results After Implementation

■ Guest Reviews
👉 Significantly Improved

・“Easy to Understand”

・“Helpful”

・“Comfortable”

👉 More Positive Reviews

■ Booking Rate
👉 Significantly Increased

・Higher Ratings Increased Guest Trust

・Improved Search Ranking

👉 Achieve Stable Guest Acquisition

Additional Results Achieved

① Increased Repeat Guests

👉 Higher Satisfaction Led to More Repeat Bookings

② Reduced Guest Inquiries

👉 Proactive Guidance Eliminated the Need for Most Guest Inquiries

③ Improved Operational Efficiency

👉 Reduced Unnecessary Support Tasks

Mr. Yoshinaga's Testimonial

"Before implementing Stay Guide, our guest reviews were difficult to improve.
After implementation, our ratings and reviews clearly became much better."

"Guest satisfaction has increased,
and our bookings have become much more consistent."

Keys to Success

👉 Designed the Entire Guest Experience in Advance

・Clear and Easy-to-Understand Guidance

・Multilingual Support

・Video Guide Implementation

👉 Deliver a Stress-Free Stay Experience

Conclusion

Guest reviews
👉 don't improve on their own.
👉 With a well-designed guest experience, they can be consistently improved.

And then,
👉 As Guest Reviews Improve

・Higher Booking Rate

・Higher Revenue

It Leads to Everything That Matters

Finally

With Stay Guide,
👉 Multilingual Web Guide
👉 Self Check-in
👉 IoT Digital Signage
👉 VOIP Phone
work together as one solution,
👉 helping improve both guest reviews and booking rates.

👉 Want to improve your guest reviews? Click here View the Free Stay Guide Demo

Business Overview: Vacation Rental Management in the Fukuoka Area (Multiple Units)
Comprehensive Operational Support Platform
Plan: Standard
Plan Start Date: November 2025
Implementation Results: Improved Guest Reviews · Higher Booking Rates · Increased Repeat Guests
Website: https://stay-guide.com/